Contract type: Full Time (37.5 hours) – Fixed Term, Maternity cover (31/07/2026)
Location: Brighton Head Office (remote working)
Salary: £24,570 per annum
Study Group are seeking a detail-oriented and customer-focused professional to take ownership of the accurate and timely processing of all receipts and commission payments. In this role, you will ensure commissions are paid in line with agreed terms while delivering outstanding customer service to both students and agents. You will also play a key part in maintaining strong relationships with internal and external stakeholders.
ABOUT THE ROLE
* Allocation of all incoming receipts: Bank Transfers and Card payments.
* Action receipt queries, ensuring response SLAs are adhered to.
* Create and distribute customer invoices across the business.
* Responsible for the accurate production of the Agent Commission payment workflow.
* Ensure all payments & bounced payments and are correctly processed according to SLA’s.
* Investigate and resolve bank queries in a timely and effective manner.
* Deliver excellent verbal and written customer service to Stakeholders, Students and Agents.
* Mailbox management: track and clear queries in a timely manner.
* Ad-hoc. Provide support and assistance to the Finance team.
ABOUT YOU
* Previous Finance experience is preferred (but not required).
* Knowledge / good understanding of an Accounts Receivable / Accounts Payable function would be advantageous.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP