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Location: Southport (Initially Office based – Hybrid once Induction is passed)
Medical Law Services part of Fletchers Group have a fantastic opportunity to join our growing Team.
As a team member within the Medical Records Team, you will provide support to the legal teams within Fletchers Group, requesting medical records, processing incoming medical records bundles, and instructing cases for pagination.You will be a point of contact for the legal teams and the various Trusts/GP surgeries from whom records are requested.
In return Fletchers can offer:
* 35 hours working week
* Bonus scheme (subject to targets being met)
* 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th,and 9thfull year of employment
* Pension scheme with tax-efficient salary sacrifice option
* Life Assurance Policy
* Medicash policy to cover some dental, optical and other medical expenses
* Company sick pay
* Enhanced Maternity, Paternity and IVF schemes
* Flexible, agile working environment with a positive work-life balance
* Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
* Monthly voucher awardsfor winning nominees
About Fletchers Group:
Medical Law Services part of Fletchers Group is a rapidly growing law firm specialising in personal injury and clinical negligence law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds, Southport, Bolton and Cambridge. We offer fabulous benefits, apprenticeships, and internal progression,around 10% of colleagues are currently working on apprenticeships more than ever before – and we are continuing to grow our L&D offering.We have a great culture and people that will support you and your goals.
More information about us can be found on our website.
Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same.We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.
Main Responsibilities:
* Requesting all medical records and relevant documentation as directed on a specific case from various organisations
* Review of records to ensure the records received are complete failing which missing records will need to be requested and any issue raised with Legal Client Care Team
* Ensuring all medical records are processed and uploaded to the Case Management system in line with the team SLA
* Archiving and locating stored media ensuring the policy for handling of data is followed
* Checking records received are correct in accordance with GDPR
The above list is not exhaustive of any other tasks, which may be required.
Essential Skills and Experience:
* Excellent attention to detail
* Excellent client care and communication skills (telephone and email)
* Be highly motivated, organised, and proactive
* Ability to work as a team member
Desirable Skills and Experience:
* Experience of proclaim or other software tools for example Adobe, Microsoft
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
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