Planner / Scheduler (Social Housing Repairs)
Location: Harrow
Contract: Temporary - 3 Months
Pay Rate: £16.00 per hour
We are currently recruiting for an experienced Planner / Scheduler to join a busy social housing repairs team based in Harrow on a temporary 3-month contract.
The successful candidate will play a key role in coordinating and scheduling responsive maintenance and repair works, ensuring operatives are deployed efficiently while delivering excellent customer service to tenants.
Key Responsibilities:
Scheduling and planning repairs and maintenance appointments for operatives.
Managing diaries and allocating jobs based on priority, location, and skill set.
Monitoring work progress and making adjustments to schedules as required.
Liaising with tenants, operatives, subcontractors, and internal teams.
Ensuring appointments are completed within agreed service levels and KPIs.
Updating and maintaining accurate records on internal systems.
Handling incoming calls and queries relating to repairs and maintenance works.Essential Requirements:
Previous experience in a Planning or Scheduling role within Social Housing, Repairs, Maintenance, or Property Services.
Strong understanding of responsive repairs and maintenance processes.
Excellent organisational and communication skills.
Ability to work in a fast-paced environment and manage changing priorities.
Competent IT skills and experience using scheduling or workforce management systems.
Strong customer service skills and attention to detail