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Closing date: 11 May 2025
Principal Claims Specialist - 12 months fixed term
Matlock/Hybrid
£38,629 to £41,928
We are accepting CVs for this position, so it is easier than ever to apply! Just click on “Apply for this job,” register and upload your CV.
An exciting opportunity has arisen within the Risk & Insurance team for a dynamic and committed individual to support the council as Principal Claims Specialist.
The Risk & Insurance team are responsible for all aspects of the Council’s insurance portfolio, which includes the claims handling service, whether that is in-house or via our legal partners.
About the role:
You will be joining a team of motivated and welcoming risk and insurance professionals dedicated to providing an efficient service.
You will provide a comprehensive claims investigation and risk management service to the council. The post will align across the whole service.
Key responsibilities will include:
* Be the main lead in the Risk & Insurance Team for liability claims up to an agreed value.
* Investigating claims, gathering detailed evidence, and liaising with stakeholders such as claimants, insurers, solicitors, witnesses, other council departments.
* Assess liability and make recommendations for settlements within defined policies and procedures.
* To lead on counter fraud strategies for insurance fraud, addressing potential fraudulent claims to protect council funds.
* Ensure compliance with statutory and relevant protocols and internal procedures.
* Identify risk issues within service areas and provide support and guidance on risk management opportunities or improvements.
* To proactively identify risk management initiatives to prevent or reduce risk that affect the operational functions of the council.
* Provide support and advice to witnesses and training to colleagues across the council.
This list is not exhaustive, look at our comprehensive job profile for more detail.
What skills and experience do you need to have:
* A thorough knowledge of insurance principles and claims investigation is desirable.
* Experience of handling insurance claims
* Strong communication skills.
* Ability to work collaboratively within the team.
* Manage and organise own workloads and diary.
* Attention to detail and accuracy.
* Experience of working with database systems and Microsoft packages.
* Identify and implement improvements.
* Coaching and mentoring others and ability to delivery training.
What we offer you:
* 27 days of annual leave
* Flexi time, allowing up to an additional 2 days of leave per month.
* Training and development opportunities
* Generous local government pension scheme
* Guaranteed incremental annual pay increases.
* Access to a comprehensive wellbeing package
* Cycle to work scheme.
* Discounts at selected county leisure centres
* and much more!
Our Risk & Insurance team is contractually based in Matlock, Derbyshire, but as part of our Modern Ways of Working programme we are currently working on a hybrid basis. There will be an opportunity to discuss future working arrangements at interview. This is a full-time temporary position, but we recognise that this does not work for everyone, so flexible working requests will be considered against the needs of the service.
We are accepting CVs for this position, so it is easier than ever to apply. Please include a covering letteroutlining the reasons for your interest and your skills, knowledge, and experience, taking account of the requirements set out in the job and person profile (attached). Each document should be no longer than two sides of A4 (font size 12). If you would prefer to submit a standard application form, you complete the attached application form and upload this instead of your CV.
We are always pleased to hear from talented people so if you are looking to join a dynamic team and have the skills and experience that we are looking for, then we would like to hear from you.
If you would like to have an informal chat about this role, get in touch with Hazel Coates, Risk & Insurance Manager on 07881 594638 or by email to hazel.coates@derbyshire.gov.uk
Provisional Interview Date: Week commencing 2nd June 2025
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