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Administrative assistant

Maidstone
KIMS Hospital
Administrative assistant
Posted: 24 August
Offer description

Administrative Assistant – Centralised Bookings Team

KIMS Hospital – Newnham Court Way, Maidstone

Are you organised, motivated, and ready to start your career in a busy, supportive team? KIMS Hospital, the largest independent hospital in Kent, is looking for an Administrative Assistant to join our Centralised Bookings Hub. This is a fantastic opportunity to build your skills, make a real difference to patients, and be part of a growing healthcare network.

What you’ll be doing

As an Administrative Assistant, you’ll play a key role in ensuring our patients’ journeys run smoothly. Every day will be different, and you’ll be:

* Accurately recording and updating patient bookings on our Patient Administration System.
* Supporting the bookings process with timely and professional communication.
* Managing emails and enquiries quickly and efficiently.
* Working as part of a friendly, fast-paced team to deliver outstanding service to patients.

What we’re looking for

You don’t need lots of experience – what matters most is your attitude and drive. If you’re someone who is:

* Highly organised with great attention to detail.
* Confident using IT systems like Word and Excel.
* A strong communicator, both written and verbal.
* Flexible, adaptable, and ready to learn.

…then this could be the perfect role for you.

At KIMS Hospital we understand our people are our biggest asset and as such we are focused on ensuring they feel happy and valued both in and out of the workplace. That’s why we have created a benefits package to support your emotional, financial, and physical wellbeing.

KIMS Hospital employees enjoy the following benefits:

* 33 Days annual leave plus extra time off for your birthday
* Free secure staff parking
* Private health insurance
* Life assurance
* Up to 40% off some of KIMS Hospital services
* Employee Assistance Platform
* Retail discounts and cashback
* Discounted gym membership
* Free eye test

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

How to apply

If you’re looking for an opportunity to take the first step into a rewarding career, we’d love to hear from you. Please apply online by uploading your CV.

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email recruitment@kims.org.uk.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found athttps://www.gov.uk/disclosure-barring-service-check

Before your interview, take the time to research your potential new employer, finding out about their company values and what you might expect working there. Have a clear travel plan ready for the day of the interview, allowing extra time for possible delays - being punctual will allow you time to gather your thoughts and check your notes. And don’t forget to bring the appropriate ID with you.

Making a good first impression will get your interview off to a great start. It shows you are taking your application seriously and that you are diligent and conscientious. Dress smartly and make sure you are well presented. In no circumstances should you be chewing gum and your mobile phone should be switched off.

Take reassurance from knowing that your interviewer can often be as nervous as you. Be polite, honest and open, maintaining eye contact with them. Talk as clearly and confidently as you can and if you don’t understand a question, ask for clarification. When answering, focus on positive experiences and be prepared to go into detail about your previous positions and your future aspirations.

There will be opportunity for you to ask questions about the organisation and the role. Take this chance to ask about things that are important to you. Such as, what is expected of you in the first 6 months? Or, what training opportunities are there? Or, what has the interviewers experience of working for the company been like? It’s an excellent way of showing genuine interest.

It’s important to leave the interview on a positive note. If you haven’t already discussed it, you may want to ask when you can expect to hear about their final decision. When it is time to leave, smile and thank them for seeing you. Shake hands firmly and confidently, and if you have enjoyed discussing the job, tell them.

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