Do you have a curious mind and enjoy engaging with customers? If so, we need you!
The Department for Work and Pensions (DWP) handles welfare, pensions, and child maintenance policy, helping people find jobs, supporting pensioners, and protecting vulnerable individuals. Counter Fraud Compliance and Debt (CFCD) works to reduce fraud, errors, and debt in the benefit system to safeguard public funds.
As part of CFCD, you will help DWP reduce fraud and errors in the benefit system, an essential public service with growing importance.
Join us if you value work-life balance, want to learn new skills, and advance your career.
As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Key Responsibilities:
* Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service.
* Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements.
* Research and gather information for investigations, ensuring it meets legal standards.
* Complete Requests for Information (RFIs) as needed.
* Record, retain, and review collected materials for criminal investigations for Disclosure purposes.
* Recommend next steps for action to Team Leaders for consideration.
* Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland).
* Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland).
* Attend court and give evidence in criminal cases and appeal tribunals.
* Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions.
* Work effectively within a team and contribute to team goals.
* Promote fraud awareness within DWP and to external partners.
* Communicate confidently and professionally with internal staff and external agencies.
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