Are you passionate about making a difference in the lives of children and families?
We are looking for a skilled and dedicated Family Time Team Coordinator to lead a team of Family Time Workers in delivering high-quality, child-focused family time services for children and young people in care or supported under Adoption and Special Guardian Support Plans.
This is a fantastic opportunity for an experienced professional in children's services who wants to take the next step into a supervisory and strategic role.You'll be instrumental in shaping safe, nurturing, and effective family time experiences that support positive outcomes for children and families.
Key Responsibilities:
* Lead, support, and supervise a team of Family Time Workers to deliver safe and effective contact services.
* Oversee referral management using a case management system (LCS), providing rationale and guidance on non-accepted referrals.
* Ensure that family time risk assessments and plans are outcome-focused and developed in collaboration with children, families, and professionals.
* Provide leadership around safeguarding and escalate concerns appropriately, especially for out-of-hours sessions.
* Liaise with service managers and other teams to improve delivery and ensure the service adapts to changing needs.
* Support complaint resolution and implement learning from family feedback.
* Monitor and report on team performance using dashboards and KPIs.
* Manage caseload allocation and ensure timely and compliant documentation of work.
Essential Criteria:
* Substantial experience working with children and families in a support or safeguarding setting.
* Proven experience working with families who have complex needs.
* Strong mentoring, coaching, and supervisory skills.
* Knowledge of relevant legislation, including the Children Acts 1989/2004 and Childcare Act 2006.
* Ability to assess, plan, and review services effectively.
* Competent in using IT systems and producing clear reports.
Desirable Criteria:
* NVQ Level 5 or equivalent qualifications/experience.
* Experience in project management, resource planning, or budget monitoring.
* Experience working with multi-agency partners and delivering training to staff.
* Familiarity with models of child development and evidence-based family support interventions.
Additional Requirements:
* Ability to travel across the local area, including to family homes and service locations, where public transport may be limited.
* Willingness to work flexibly, including occasional evenings and weekends.
* Enhanced DBS and barred list check required.
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