Resident Liaison Officer needed in Canterbury. Start ASAP. Join a leading firm as an RLO. Enjoy a £34k salary, car allowance and great career growth.
Job Description
1. Leading resident communications across various housing projects in Kent as a Resident Liaison Officer.
2. Coordinating appointments between residents and site teams to ensure the smooth delivery of essential services.
3. Resolving resident queries promptly and professionally to maintain high satisfaction levels in the Canterbury area.
4. Managing documentation and reports related to engagement for this specialist housing role.
5. Ensuring health and safety compliance is met at all times while visiting resident properties.
Skills / Qualifications
6. Experienced professional with a proven track record in resident engagement or social housing.
7. Excellent communication skills are essential for this Resident Liaison Officer position.
8. Full UK Driving License is required to travel between different sites across Canterbury and the surrounding Kent area.
9. Strong IT proficiency including experience with management systems and Microsoft Office.
10. Empathetic approach to dealing with diverse resident needs within the local community.