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Housing Officer Voids Housing
Location: Ashington, Northumberland
Salary: £36,047 per annum (including car allowance)
Hours: 37 per week, Monday to Friday
Contract: Permanent
Closing Date: 12 Noon on Friday, 16th May 2025
Are you ready for an exciting challenge? Do you thrive in fast-paced environments where your skills and determination help families find pride in their homes? Then our Housing Officer (Voids) role is for you.
Role Benefits
* 28 days annual leave plus bank holidays
* Work from home up to 2 days per week
* Health cash plan with cashback over £1000 annually for healthcare expenses, including cover for dependents up to age 21 or 24 if in full-time education
* Savings on gym memberships, cashback, and discounts from major retailers
* Generous pension scheme with life insurance of 3x salary
About The Role
You will be based at our head office in Ashington, covering Berwick, South East Northumberland, North Tyneside, and Newcastle, with flexibility to cover other areas such as Durham when needed.
Responsibilities
This role involves preparing properties for new residents, ensuring safety and readiness. Key responsibilities include:
* Inspecting vacant properties and coordinating repairs to ensure they are 'ready to let'
* Collaborating with contractors, social services, energy suppliers, and internal teams
* Maintaining detailed records and tracking progress using systems like QL
* Managing energy transfers and resolving supply issues with providers like British Gas
* Ensuring all documentation such as EPCs, gas safety certificates, and EICRs are in place
About You
We seek someone with energy, passion, and commitment, possessing strong organizational skills and a focus on making a difference.
Requirements
* Experience in housing, property, or building management
* Ability to coordinate multiple teams and stakeholders under deadlines
* Excellent communication skills and attention to detail, especially regarding repairs, maintenance, and health & safety
About Us
* We are dedicated to helping those in need of housing by providing quality homes and services.
* As one of the North East's largest housing providers, we serve over 60,000 customers through building, renting, selling, and managing homes.
* We are committed to our values of customer focus, teamwork, respect, accountability, integrity, and leadership, reflected in our Bernicia Way culture.
At Bernicia Homes, we create more than houses; we build communities. We are seeking a detail-oriented individual to join our Void Inspections team. A valid driving license is required as you will need to drive for business.
For more information, contact Gemma Rickard at 0191 2383158.
We may close this vacancy early if we receive a high volume of applications.
We are committed to equal opportunities and welcome applicants from underrepresented groups.
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