Company Overview
The Buttermere Court Hotel, part of the Court Hotel Group LTD, is a family-owned business featuring boutique hotels and award-winning restaurants in the scenic Lake District. Our commitment to exceptional hospitality and guest experiences sets us apart in the vibrant Buttermere area.
Summary
We are seeking a dedicated Duty Manager to join our team at The Buttermere Court Hotel in Buttermere. In this pivotal role, you will oversee daily operations, ensuring that our guests receive outstanding service while maintaining the high standards of our hotel and restaurant.
Responsibilities
* Supervise daily hotel operations to ensure a seamless guest experience.
* Lead and motivate team to deliver exceptional service and hospitality.
* Handle guest inquiries promptly and professionally.
* Coordinate with various departments to maintain operational efficiency.
* Assist in training new team members on hotel policies and procedures.
* Monitor inventory levels and assist with ordering supplies as needed.
* Ensure compliance with health and safety regulations within the hotel.
Requirements
* Proven experience in a supervisory or managerial role within the hospitality industry.
* Strong leadership skills with the ability to inspire a team.
* Excellent communication skills, both verbal and written.
* Experience in guest services with a focus on customer satisfaction.
* Ability to manage multiple tasks effectively in a fast-paced environment.
* Access to your own transport. (Please note, The Buttermere Court Hotel is not regularly serviced by public transport. Hence, candidates must have access to their own transport).
If you have a passion for hospitality and leadership, we invite you to apply for the Duty Manager position at The Buttermere Court Hotel. Join us in creating memorable experiences for our guests
Job Type: Full-time
Benefits:
* Company events
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Application question(s):
* Please detail your relevant skills and any recent experiences you have had, which would assist you if you were successful in your application.
* Please confirm, as per the advert, that you have access to your own transport.
Work Location: In person