Balmoral Health and Social Care t/a Esteem are currently recruiting for a Responder Care Coordinator. The Care Co-Ordinator role requires candidates that can multi-task, have excellent communication skills and can work well under pressure. They should be professional, polite and attentive, whilst also being accurate and should be able to represent the business at a senior level, both internally and externally. The role of Field Supervisor is diverse, fast paced and very challenging/demanding. The candidate for this position will, at all times, act in such a manner as to justify public trust and confidence, to uphold and enhance the good standing and reputation of the profession and to serve in the best interests of individual clients. They should always be prepared and responsive and willing to meet each challenge directly. You will play an essential role in the company, helping to enhance the good standing and reputation of the profession. This position comes with the potential of further career development as well as interesting and satisfying professional challenges. Job Responsibilities To ensure effective day to day running of homecare service delivered to clients by establishing close contact with staff and regular on-site review of the Health and Social Care standards. Liaise with coordinators to ensure appropriate allocation of workers to meet needs of homecare clients Regularly monitor staff to ensure the highest standard of care is delivered within the care at home sector Establish and maintain effective relationships with clients, service users, staff and colleagues Develop and maintain good communication with the client, service users, staff and colleagues holding regular staff/team meetings. Being a champion in a specialist area is required ie dementia/leadership/workforce development/mental health etc. Ensure compliance with companys recruitment selection, following the Employment Compliance procedure. Collate data and maintain staff and service user files, ensuring confidentiality. Ensure compliance with SSSC Code of Practice and Health and Social Care Standards for Care at Home (Care Inspectorate). To conduct spot checks of service delivery and frontline staff. Use company computerised scheduling systems such as Coldharbour and CM2000 or similar. Conduct Care Plan and Risk Assessments and draw up individual Care Plan for each service user appropriate to their needs as soon as practicable following commencement of service Apply now for an immediate interview (must be in the UK to apply for this role)!