Job Title: Supply Chain Coordinator
Location: Sutton, UK (Hybrid Working
Working Hours: 37.5 hours per week, Monday–Friday
Reports to: Supply Chain Manager
Role Overview
We are seeking a highly organised and detail-oriented Supply Chain Coordinator to join our operations team. This role plays a vital part in ensuring the smooth running of supply chain processes, supporting both day-to-day operations and strategic improvement initiatives. The successful candidate will work closely with suppliers, logistics partners, internal stakeholders, and customers to drive service excellence and process efficiency.
Key Responsibilities
* Develop a clear understanding of the overall supply chain model, including key partners, internal processes, and the sectors and customers served.
* Build strong working relationships with supply chain partners, internal departments, customers, and suppliers to ensure effective communication and coordination.
* Manage and resolve supply chain non-conformances by coordinating communications, logging issues, conducting trend analysis, and proposing performance improvements.
* Support continuous improvement activities by identifying recurring issues and working with suppliers to enhance service levels.
* Take ownership of live operational issues, ensuring timely and effective resolution to minimise disruption.
* Monitor operational performance of supply chain partners using structured reporting and data analysis.
* Assist the Supply Chain Manager in key projects across areas such as compliance, performance optimisation, digital transformation, and sustainability.
* Maintain accurate records and support documentation related to supply chain activities and partner performance.
Candidate Requirements
* A professional, customer-focused approach with excellent attention to detail.
* Experience in a supply chain, logistics, or international trade environment.
* Strong IT skills, particularly in Microsoft Office (Excel, Outlook, Word, PowerPoint).
* Confident analysing data to identify patterns and performance trends.
* Excellent written and verbal communication skills.
* Well-organised with strong time management and multitasking abilities.
* Experience in sectors such as Food & Nutrition, Pharmaceuticals, Industrial Goods, Coatings & Construction, or Consumer Care is beneficial.
* Previous experience in chemical distribution or a sales & marketing-led environment is desirable.
What’s on Offer
* Office located in Sutton, with easy access to public transport
* Hybrid working model available
* 37.5-hour working week, Monday to Friday
* 25 days annual leave plus a competitive benefits package
* Opportunity to join a collaborative, experienced team in a role with real impact and development potential