About Us
Spreadex has been operating for 25 years as a sports and financial spread betting provider. The business expanded to offer fixed odds betting in 2010, casino betting in 2011 and CFD trading in 2017. Spreadex is the only global operator to offer all these services under one brand. After 25 years of sustained profits, we’re now looking to take the next step and materially grow the business in the next 5 years on both the sports and financials side. Our ambitious plans are being supported by a material increase in our marketing budget and our expansion into Denmark. To support this growth, Spreadex is committed to more diversity and equality within our teams.
About the Position
We are seeking an enthusiastic and proactive Service Desk Analyst with knowledge and passion in IT and technology. This position requires excellent written and verbal communication, good organisation and prioritisation skills. The successful candidate will provide support to our users, prioritise and respond to tickets from multiple channels such as email, phone, chat and walk‑ups, primarily from internal users, with occasional customer communication.
Responsibilities include diagnosing and performing root cause analysis, and monitoring and maintaining computer systems and networks, including installing, configuring, and patching computer hardware, operating systems and applications.
About You (Requirements)
* Prior experience helping users in a Service Desk role
* Pro‑active attitude with a desire to help people
* Excellent written and communication skills
* Good organisation and prioritising skills
* Windows desktop administration (Windows 11)
You’ll get to work on:
* Exchange Server admin (Exchange 2019 & Exchange Online)
* Active Directory and Group Policy
* Administration of Entra ID / Intune / SCCM
* Office/O365 applications including Teams
* Microsoft Defender
Benefits
* Competitive salary and bonus scheme
* Hybrid working – 1 day per week working from home (after 6 months service). Up to 1 week fully remote per year (after 6 months service)
* 25 days holiday, rising to 30 after 2 years
* Enhanced parental leave
* Contributory pension scheme
* Private medical insurance scheme
* Discounts for gym membership, travel & cinema
* Sabbatical after 10 years of service
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