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Role Description:
Receptionist
Location: Wootton Under Edge GL12 7ER
Working Hours: Monday 8-6, Thursday 2-9, Friday 8-6
Benefits
* Tiered salary based on experience and skills
* Retail discounts and deals through our easy-to-use app
* Annual leave that increases with length of service
* Extra day of annual leave for your Birthday!
* Comprehensive training (including online and in-person courses)
* Refer a friend scheme
Key Responsibilities
* Providing an exceptional patient journey both in person and over the phone
* Managing the diaries and ensuring proper scheduling
* Understanding NHS and Private treatment options and completing relevant forms
* Taking payments and chasing outstanding patient debt
* Liaising with laboratories, supply companies, and other organizations
Key Skills and Experience
* Ability to build rapport and deliver high customer service
* Passion to learn about dental treatment options
* Structured, organized, and able to follow processes
* Comfortable working to KPIs (call answer rate, data capture, rebooking)
* IT skills with ability to learn SOE software
* Positive, resilient, and composed demeanor
* Attention to detail and teamwork skills
If you’re interested in working with Rodericks Dental Partners, click “Apply” now.
Additional Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Administrative
* Industries: Hospitals and Health Care
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