Job Summary
We are seeking a compassionate and dedicated Accommodation & Support Worker to join our team in supporting young people within housing projects and within the community, to equip them with the skills to live independently.
Support will be provided across the area where needed, both accommodation and community based work, to assist those who are not housed but need comprehensive housing support to identify, secure and set up accommodation to achieve independent living, as well as improving their quality of life within each of the five outcomes:
Being healthy staying safe, enjoying and achieving, making a positive contribution and economic well-being.
The post is also responsible for Housing Management duties to ensure a holistic service for clients including administration, rent collection and rent administration, notification of repairs and maintenance, health and safety tasks and ensuring the environment is welcoming and safe for clients and staff.
Duties
* To provide cover at our project to ensure the delivery of accommodation and support services to young people when required as directed by the Accommodation and Support Manager
* To deliver a high quality support service offering flexibility and choice in methods of intervention, consultation and advice-giving to young people.
* To provide a high quality of support work that is targeted to meet needs of the young person, with the aim of developing independent living skills in areas such as: accommodation, financial management including day to day expenses, rents and debts, offending, health and wellbeing, social networking to enable the individual to live independently in the short and longer terms; reducing homelessness and avoiding repeat homelessness and evictions
* To develop young people's independence using personalised independence plans using the organisations specified model with the full involvement of the young person, who will set their own goals to achieve healthy sustainable outcomes
* To support young people into training/education/employment/volunteering as a priority and signposting young people to relevant agencies
* To work in partnership with all voluntary and statutory organisations to improve interventions and outcomes for young people
* To support a case load of young people with direction and guidance from the Senior Accommodation and Support Workers and the Accommodation and Support Manager
* To attend and contribute at events, meetings and activities with groups of colleagues, young people and partner agency staff, with the aim of contributing to service development both internally and externally
* To ensure confidentiality of clients' information is maintained and that it is kept securely whether electronic or paper records. The information must be accurate, factual and up to date within organisational requirements
* To contribute to the production of reports, including providing written reports on occupancy, rental income and young person complaints and other issues
* Undertake hours as part of a rota system including evenings and weekend shifts
* Ensure young people comply with the conditions of their accommodation provision e.g. house rules, tenancy or licence agreement.
Skills
Experience working within a residential support environment would be would be highly desirable.
* Ability to drive and possess a valid driving licence for transporting clients.
* Excellent communication skills, both verbal and written, to effectively interact with clients and their families.
* Empathy and patience when dealing with individuals facing physical or cognitive challenges.
* Familiarity with case management principles and practices is an advantage..
Location - Glastonbury, Somerset
Hours hrs a week on a set working rota
Salary - £13.36/hr
This role offers an opportunity to make a significant difference in the lives of those you support while working within a rewarding environment that values compassion and professionalism.
YMCA is no longer able to offer sponsorship
Job Types: Full-time, Permanent
Pay: £13.36 per hour
Benefits:
* Childcare
* Company pension
* Cycle to work scheme
* Gym membership
* Health & wellbeing programme
* Sick pay
Application question(s):
* How many years experience do you have working within a support environment?
Language:
* Fluent English (preferred)
Licence/Certification:
* Driving Licence and use of a car for work purposes (preferred)
Work Location: In person