We are seeking an Account Lead with responsibility for the commercial relationship and sales growth of key customer accounts and performance management of a small Spanish speaking Account Executive team to deliver on specified regional customer driven KPIs. To execute and deliver agreed targets in accordance with the country plans.
Requirements
* Demonstrable level of experience in a Customer Service, Sales or Account Management environment
* Be able to evidence a heightened sense of commercial & business awareness and an understanding of how to apply this within the regional team
* Ability to train and coach a team to higher standard of competence and performance levels
* Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
* Excellent verbal and written communication skills
* Experience in using Microsoft packages and CRM systems
* Confidentiality
Benefits
* 27 days holiday plus 8 bank holidays
* Pension contributions 4.5% matched
* Yearly Bonus
* Life assurance 4 x annual salary
* Flexible Benefits Platform with £25/month Company contribution
* Annual salary review
* Independent financial advice service
* Enhanced Employee Assistance Programme
* Shopping discounts with retailers
* Long service awards
* Recognition scheme & employee of the year awards