Join Our Team at Availa Bank!
Availa Bank is on a mission to empower our clients and communities to achieve financial success. We believe that our people make a difference, and we celebrate the unique experiences and perspectives each team member brings. If you're ready to make an impact, we want to hear from you!
Please note: This is not a remote position.
Position Overview: Bank Loan Assistant
As a Bank Loan Assistant, you will play a crucial role in supporting our lending and operations teams. Your expertise in Commercial and Agricultural loans will help ensure a smooth loan process for our customers. You will assist Loan Officers in managing workflows, coordinating with various parties, and ensuring all necessary documentation is in place.
Your Responsibilities:
* Deliver exceptional customer service to both internal and external clients.
* Communicate effectively via phone, email, and in-person with employees, loan customers, businesses, and vendors.
* Gather and articulate loan documentation requirements.
* Maintain organized physical and electronic customer files.
* Act as a liaison with other departments throughout the loan process.
* Become a system expert for our workflow management system.
* Identify and communicate opportunities for workflow improvements.
* Ensure data integrity by accurately entering customer information into our loan workflow system.
* Review loan approvals and manage conditions for closing.
* Conduct various loan-level tasks, including lien searches and credit checks.
* Ensure compliance by reviewing closed loan packages for accuracy.
* Monitor and resolve issues related to loan documentation.
* Provide backup support for other loan assistants during peak times.
* Collaborate with and train fellow loan assistants.
* Perform clerical duties as needed.
* Other duties as assigned.
What We’re Looking For:
Qualifications:
* Education: High school diploma or equivalent required.
* Experience: 1-3 years in a banking or lending environment preferred.
Skills and Abilities:
* Strong knowledge of loan policies, procedures, and bank products.
* Exceptional communication skills, both oral and written.
* Proficiency in Microsoft Office (Word, Outlook, Excel).
* Excellent organizational and time management skills.
* Strong attention to detail and ability to work in a fast-paced environment.
* Ability to interact with clients and colleagues with tact and confidentiality.
* Familiarity with lending and imaging software.
* Strong math skills for various calculations.
* Flexibility to work varying hours and shifts.
Why Choose Availa Bank?
At Availa Bank, we offer a comprehensive benefits package tailored to support you and your family:
* Medical, Dental & Vision Plans
* Health Savings Account (HSA) options
* Company-paid Life Insurance for employees
* 401K and Employee Stock Ownership Plan (ESOP)
* Short & Long Term Disability Insurance (Company-paid)
* Flexible Spending Account (FSA) & Dependent Care
* Tuition Assistance and Discounts
* Employee Assistance Program (EAP)
If you're ready to take the next step in your career and make a meaningful impact, we encourage you to apply today!