A pioneering company in enterprise fleet solutions is seeking a talented Customer Experience Manager to join their team. This dynamic role combines customer support, proposal development, and stakeholder coordination to deliver a seamless and differentiated experience for clients transitioning to electric fleets.
The Customer Experience Manager will:
Lead sales operations activities and support commercial projects of varying sizes.
Develop high-quality customer proposals and presentations with strategic insight.
Coordinate internal and external stakeholders to ensure smooth project delivery.
Champion customer experience and manage issue resolution across teams.
Support post go-live initiatives and drive continuous improvement in processes.
The Customer Experience Manager will have:
Strong project management and coordination skills across cross-functional teams.
Excellent communication and presentation abilities (PowerPoint, Excel, Word).
Strategic thinker with the ability to simplify complex information.
Proven stakeholder management and relationship-building capabilities.
Analytical mindset with basic data analysis skills and a drive to grow further.
Interested? If you're ready to help accelerate the transition to sustainable transportation, we'd love to hear from you. Apply now to be part of a team that's driving real change