About the Role
As the Warranty Administrator you will be responsible for our several Lancashire dealerships.
The day to day role will involve being the gatekeeper for all warranty related matters, ensuring we adhere to the manufacturers programme by supporting continuous development of the warranty process. You will be supporting the Aftersales and Service departments by taking the lead when it comes to training new and existing team members on the best warranty practice as well as preparing opportunities from our database for current future recalls.
The role will also include liaising regularly with the Parts department to agree return lists, involvement with balancing SBI’s, and working within tight deadlines to process all warranty job cards in a timely manner.
This is a full-time role where you will be working 40 hours a week between 08:30am – 5:30pm, Monday – Friday.
Our ideal Warranty Administrator
To be successful in this role you will:
1. Have experience of working in the automotive industry and preferably within a dealership setting.
2. Possess strong communication skills both verbally and in written format and enjoy working with others across all department.
3. Be comfortable in challenging different business areas in order to adhere to and continuously improve processes.
4. Be an organised individual that enjoys working conscientiously with attention to detail.
5. Have a full UK driving licence and be prepared to travel between dealerships.
What we offer our Warranty Administrator
As well as a stable career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career.
We offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth.
We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.