We encourage applications from all candidates with protected characteristics, including disabled and neurodiverse individuals and those in the Armed Forces Community.
Job Overview
The Cardiology Booking Office is looking for a friendly, caring and motivated individual to join the team to provide excellent service to our patients. This role will involve booking a range of outpatient clinics, managing the waiting list, answering telephone queries and working in accordance with Welsh Government RTT guidelines.
Key Responsibilities
* Book a range of outpatient clinics and manage the waiting list.
* Answer telephone queries with a friendly, professional tone.
* Work in accordance with the Welsh Government RTT guidelines.
* Travel across all ABUHB sites as required.
* Ensure patients are seen in a timely manner in collaboration with the Cardiology team.
Qualifications
* Flexibility and reliability, with occasional weekend working.
* IT literate, able to meet deadlines and with excellent attention to detail.
* Knowledge of the WPAS system and RTT guidelines is advantageous.
* Ability to speak Welsh is desirable; Welsh and/or English speakers are both welcome.
Benefits
Aneurin Bevan University Health Board offers a comprehensive benefits package, extensive training and development opportunities, flexible working arrangements, occupational health support and a commitment to employee wellbeing.
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