Customer Service Advisor - Sales page is loaded
Customer Service Advisor - Sales
Apply locations Aberdeen time type Full time posted on Posted Yesterday time left to apply End Date: August 29, 2025 (29 days left to apply) job requisition id JR30407
JEWSONa leading building materials distributor in Northern Europe, is on the hunt for anInternal Sales Consultantwho are as passionate about great service as we are.
Hours – 730am- 5pm Monday to Friday, every second Saturday 8am to 12noon
Jewson Aberdeen The Parkway
Bridge of Don
Aberdeen
AB23 8HE
Key Responsibilities
* Building excellent relationships with new and lapsed customers so you can understand and meet their needs
* Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
* Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
* Ensuring all customer orders are fulfilled in a timely fashion.
* Following plans to continuously improve customer experience.
* Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
* Supporting all Company initiatives.
What’s in it for you?
* Competitive Basic Salary
* Performance Related Bonus
* Retirement Savings Plan (Pension) – with Legal & General
* Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
* WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via WorkPerks
* New Reward and Recognition programme
* 34 days holiday per year
Required Skills and Experience
* Great customer focus and desire to do your absolute best to get the best outcomes
* B2B Sales development experience from Construction Materials Supply
* Ability to build rapport and develop good understanding of your portfolio to secure future projects.
* Pro active
* Well organised
* Great attention to detail
* Efficiently use IT equipment and have a strong telephone presence.
About us
AtJEWSON,we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What's next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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