Overview
Job Description - Support Coordinator (251396)
Teesside and Cleveland
Fixed Time Contract, until 5th January 2026 – Full Time (37.5 hpw). Pay £13.21 per hour (Salary £25,838 per annum).
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Home, a place where you belong
Come and join Home Group, the place to build a career you’ll be proud of!
What you’ll do
As a Support Coordinator in our Central Resource Team (CRT), you’ll be part of a specialist team stepping in wherever you’re needed most. You’ll keep vital services running smoothly while making sure our customers get the care and stability they depend on.
With no two days the same, you’ll build your skills and grow your career faster than in a single post!
What’s in it for you?
34 days leave (including bank holidays and a “me day”)
Paid time off for volunteering
Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Colleagues really matter to us, that’s why we’re the10 th Best place in the UK for Wellbeing.
Typical day as a Support Coordinator within CRT
* Create support plans and coordinate a small team of Support Workers.
* Work across Teesside with a variety of customers.
* Support daily living skills (meals, shopping, budgeting, tenancy, moving to independence).
* Carry out risk assessments, goal setting, planning, and reviews.
* Build strong relationships, time for chats, collaboration, and not rushing between customers.
* You’ll go home each day knowing that you have helped change our customers lives for the better, working here at one of the top ten Great Place to Work in the UK!
You bring
Passion for supporting customers to live their best life, with teamwork and attention to detail.
Experience in person-centred support planning and guiding colleagues to follow plans.
Skilled coordinating and assessing customer referrals.
The ability to work independently, stay calm under pressure, and remain resilient.
Access to a vehicle with business insurance (mileage paid).
Our team
We’re a diverse, supportive team who always lend a hand. Led by our brilliant Senior Client Service Managers, Laura Alliston and Tom Degnan, you’ll be well supported as you join. Laura began as a Support Worker and built her career here through our training and development opportunities.
Job details
Shifts run Monday to Sunday, between 7:30am–10:30pm, including some weekends.
Occasional sleep-ins and waking nights required.
Some lone working, but regular team meetings and training provided.
Use technology for support plans, online learning, and team collaboration.
Enhanced DBS check required (paid for by us).
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work.
Halifax House Unit 14, Falcon Court Preston Farm Business Park
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