To provide administrative duties including but not limited to: Processing patient registrations Scanning and Read Coding incoming correspondence Navigating software systems to identify results and support audit trails Respond to telephone enquiries, faxes and emails promptly, Action outgoing/incoming calls to patients, hospital staff etc. To provide Receptionist duties including but not limited to: Booking in patients on the computerised appointments system Issuing (repeat or pre-arranged) prescriptions, sick notes, or completed medical reports Collecting fees for non-NHS work Answering all incoming calls in an efficient helpful manner, directing calls to the appropriate extension quickly and effectively Dealing with hospital letters, reports, test results etc, according to protocol Arranging home visits and arrange appropriate administration i.e. Notes summary, if required