Location: London, hybrid
Salary: Competitive + Benefits
Role type: Permanent
Hours: 35 hours
PURPOSE OF THE JOB
To provide a claims handling service to MDU & DDU members who are the subject of a clinical negligence claim.
KEY ACTIVITIES/ACCOUNTABILITIES
Responsible for handling own caseload within defined limits of authority & strictly in accordance with Claims Handling Protocol.
Provide support for other members of the claims handling team & contribute to a positive team culture.
Work at all times with full knowledge of, & in accordance with, the CHU Protocol and the regulatory framework e.g. the Financial Services Act & the Data Protection Act.
Provide assistance & guidance to members during the claims handling process.
Develop & maintain a good working knowledge of current technical & legal developments relevant to the work of the Claims Handling department.
Participate in educational activities within MDUSL & keep a record of training/educational activities.
Any other duties for MDUSL that are within the post holders capabilities.
QUALIFICATIONS & EXPERIENCE
Basic knowledge of the Civil Procedure Rules
Ability to absorb and understand clinical aspects of medicine & dentistry to a level that can be applied to claims handling
Experience in th...