Posted: 21h ago
The role
Legal Receptionist / Administrator
Location: Poole, Dorset
Hours: Monday to Friday 9am – 5pm
Salary: Up to £25,000 per annum (D.O.E)
Contract: Full Time, Permanent
Overview
We are delighted to be working on behalf of a progressive, fast paced legal practice to recruit a proactive and detail oriented Legal Receptionist / Administrator professional for their office in Poole.
This is a fantastic hybrid role that bridges the gap between front-of-house excellence and vital legal administration. You will be responsible for supporting a busy team with a varied caseload, acting as the first point of contact for clients, and ensuring the smooth day-to-day operation of the office.
If you are an adaptable administrative professional who enjoys client contact and wants to be part of a forward-thinking firm where your contribution is genuinely valued, we would love to hear from you.
Legal Receptionist / Administrator Key Responsibilities:
Front of House & Reception:
* Acting as the first point of contact for all incoming enquiries, greeting clients warmly, and providing refreshments.
* Screening incoming phone calls, handling enquiries efficiently, and taking detailed, accurate messages.
* Ensuring all client-facing and communal areas are kept immaculately clean and tidy at all times.
* Monitoring and ordering office stationery.
Legal Administration & Support:
* Providing vital support to fee earners, including occasionally generating letters and typing attendance notes using the digital recording and case management systems.
* Handling legal documentation, including photocopying, scanning, and digital filing.
* Assisting with incoming and outgoing mail processing.
* Conducting general administrative duties such as data entry, word processing, establishing new case files, and drafting simple correspondence.
* Assisting with office projects and providing holiday cover within the wider team when required.
Key Skills Required
Exceptional Communication
* Excellent standard of written and spoken English is essential, with the ability to communicate articulately with clients and colleagues alike.
Client Care Excellence
* Strong orientation for quality customer service delivery, displaying tact, patience, and understanding—even when dealing with difficult visitors or working under pressure.
Technical Proficiency
* Good IT skills, especially in Excel, Word, and Outlook, with the ability to quickly learn new software, including legal case management and digital dictation systems.
Attention to Detail
* A high level of accuracy and a methodical approach to data entry, file management, and document processing in a fast-paced environment.
Team Work & Flexibility
* A dependable and collaborative approach, with the ability to work independently, prioritising tasks effectively to ensure the smooth running of the office.
Discretion
* An absolute respect for professional confidentiality and discretion.
To Apply
If you are looking to take the next step in your career with a supportive legal practice that rewards hard work, please submit your up-to-date CV via the application link
