Responsibilities
1. Analyse and document vehicle service and repair procedures using engineering data, CAD models, and service repair time information.
2. Collaborate with engineers, technicians, service coordinators, special tool developers, and aftersales teams to define and validate repair methods.
3. Develop detailed workshop manual content and repair procedures for use by service technicians and dealer networks.
4. Estimate and validate service repair times using recognised timing methodologies.
5. Create supporting 3D visual content and animations using technical authoring and CAD visualisation tools.
6. Publish and maintain technical documentation within digital service information systems.
7. Conduct practical validation activities where required to ensure repair methods are accurate, achievable, and correctly timed.
8. Develop owner-focused repair guides covering routine maintenance and basic service tasks.
Skills and Experience
Essential
9. Practical hands-on experience within an automotive workshop environment.
10. Strong understanding of vehicle service and repair operations.
11. Excellent written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders.
12. Strong organisational skills and the ability to manage multiple tasks and deadlines.
13. Good IT proficiency and confidence working with digital systems and software applications.
14. Self-motivated, proactive, and capable of working both independently and as part of a team.
15. Professional and customer-focused approach with a positive, solution-oriented mindset.
Desirable
16. Experience in technical authoring, workshop manual creation, or automotive service documentation.
17. Familiarity with CAD software and digital visualisation tools.
18. Experience creating or working with 3D technical content and animations.
19. Understanding of automotive product development and lifecycle processes.
Disclaimer This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.