Facilities monitoring officer

Job Description NHS Band 4 Salary: £28,392 - £31,157 per annum Hours per Week: full time 37.5 Contract Type: Permanent We are seeking a proactive and detail-focused Facilities Monitoring Officer to support the delivery and assurance of Soft Facilities Management (FM) services across our sites. This is a key role within our Estates and Facilities team, ensuring that services such as cleaning, catering, waste, security and portering meet contractual standards and contribute to a safe, high-quality environment for patients, staff and visitors. About the Role You will be responsible for monitoring service performance and compliance across a wide range of facilities services delivered under the Private Finance Initiative (PFI) contract at Queen Alexandra Hospital, Portsmouth. Key duties include: Monitoring performance against service specifications and contractual standards Undertaking audits, inspections and investigations across multiple service areas Analysing performance data and preparing reports for Trust stakeholders Supporting contract management activities, including variations and service improvement Contributing to environmental and sustainability initiatives Working collaboratively with contractors and internal teams to drive continuous improvement The role is site-based but part of a wider corporate service supporting both Trusts, with some travel between sites. We are looking for someone who: Has strong attention to detail and analytical skills Can organise and prioritise a varied workload Communicates clearly and confidently with a range of stakeholders Is comfortable working with data and producing reports Has a proactive approach to problem solving and service improvement Experience in facilities management, healthcare or auditing would be advantageous, but we are equally interested in individuals with transferable skills and a willingness to learn. Working in the NHS offers the opportunity to make a real difference every day. In this role, you will: Contribute directly to improving the patient environment and experience Work within a supportive, collaborative Estates & Facilities team Gain exposure to a wide range of FM services and contract management Be part of an organisation committed to quality, sustainability and continuous improvement Please refer to full job description for further details.