Package Description
Support Worker
Location: Neath Port Talbot, Swansea
Salary: £12.60 - £13.30 per hour - £24,570 - £25,935
Hours: 37.5 hours per week, Full-time (Day/Nights and sleep-ins)
Driving Requirement: Must hold a full UK driving licence, and have access to a vehicle
Make a Real Difference in People’s Lives — Join Our Swansea Team!
At Keys Group, we believe in unlocking potential and empowering the individuals we support to live independent, fulfilling lives on their own terms. As a Support Worker, you’ll play a vital role in helping people develop life skills, engage in their communities, and pursue education and employment opportunities.
Our Swansea team provides personalized support tailored to each individual — whether that’s 24-hour care, overnight assistance, or bespoke packages. You’ll work in a variety of settings, including shared houses, individual flats, and family homes, supporting people to manage their own tenancies and daily lives.
What You’ll Do:
Assist with daily routines, promoting independence and wellbeing
Encourage participation in hobbies, social activities, and skill development
Support healthcare needs, including appointments and medication assistance
Teach essential life skills like budgeting, shopping, and bill paying
Provide personal care and help with domestic tasks such as cooking and cleaning
Offer emotional and physical support with kindness and encouragement
No previous care experience? No problem! We provide full training, coaching, and career development.
Why Join Keys Group?
Generous Leave: 5.6 weeks annual leave plus 8 public holidays
Paid DBS: We cover your Enhanced DBS check and renewals
Career Growth: Ongoing training & QCF qualifications to boost your future prospects
Supportive Team Environment – passionate colleagues, professional growth, and wellbeing support
Pension: Matched contributions up to 3% with our NEST scheme
Competitive Pay: Real Living Wage employer with enhanced pay for qualifications and experience
Referral Bonus: £250 for you and your friend when they join
Comprehensive Induction: Paid onboarding to set you up for success
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV.
Keys Group is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check.
Ready to Start Your Rewarding Career?