Job Description
General Manager
Are you ready for the next step in your career?
We’re on the lookout for a dedicated General Manager to join Restaurant Associates - a full-time leadership role overseeing a dynamic and diverse catering and hospitality operation.
With a team of 38 colleagues and generating approximately £3M in annual revenue, this is an exciting opportunity for an experienced, people-focused leader ready to take on a high-impact role within a prestigious workplace environment.
Why Join Us?
If you’re passionate about food, hospitality, and operational excellence - and want to work with a business that values individuality, invests in its people, and rewards dedication - this could be the perfect opportunity.
We offer a comprehensive benefits package that includes:
* Free meals on duty
* Exclusive travel discounts
* Access to wellness, mindfulness, and fitness classes
* Digital GP services for you and your family
* Up to 44% off cinema tickets
* Contributory pension scheme
* Career Pathways and MyLearning development programmes
Team Structure
You’ll lead a well-established and collaborative team, including:
* Finance Manager
* Deputy General Manager
* Restaurant Manager (restaurant, café, coffee bar) with 8 FOH team members
* Hospitality Manager (internal & external client hospitality, incl. bar - Wed/Thurs) with 8 FOH team members
* Head Chef leading:
o 10 staff dining team members
o 6 hospitality chefs
Key Responsibilities
* Oversee all aspects of food and beverage operations
* Deliver consistently high-quality service across staff dining, retail, hospitality, and events
* Build and maintain strong client relationships
* Lead, manage, and develop a large multi-disciplinary team
* Ensure compliance with all company policies and health & safety standards
* Drive revenue and commercial performance in line with budgeted targets
* Implement marketing and promotional strategies to increase sales
What We’re Looking For
* Proven experience in a senior management role within catering, hospitality, or retail
* Strong commercial acumen and budget management expertise
* Excellent leadership and people development skills
* Passion for food and exceptional service delivery
* Strong communication, IT, and organisational skills
* A positive, can-do attitude with a focus on innovation and quality
At Restaurant Associates, part of Compass Group UK & Ireland, we deliver first-class hospitality services in iconic venues and workplace environments. We are proud to foster a culture of diversity, inclusion, and authenticity, where everyone can thrive.