Closing Date
26/03/2026
Job Title: Trainer- Operational Control
Base location: Durrington- Hybrid- Depending on operational requirements
Work type: Permanent
Hours: 37 hours per week
Salary: Up to £35,000 per annum depending on skills and experience
You will join Southern Water’s Operational Control function, supporting both water and wastewater operations in developing capability, compliance, and confidence across our Control Centre teams. You will work closely with operational teams, line managers, coaches, and industry accreditors in developing and delivering high‑quality training that supports current operations and future business needs.
The team are working alongside and with the guidance of our industry accreditors to ensure we meet the compliance and deliver schemes such as the Energy Utilities Skills Register's Licence 2 Control scheme which launched in 2023, and Southern Water is the first in the utilities industry to have created and be delivering this for both Water and Wastewater.
What you will be responsible for:
1. Deliver training programmes aligned to operational and business requirements
2. Develop and maintain training materials using Microsoft Office applications
3. Ensure training content remains up to date and fit for future business changes
4. Deliver training face‑to‑face at Durrington Head Office and virtually where appropriate
5. Work with line managers and coaches to support assessments linked to training programmes
6. Act as a visible ambassador during inductions, demonstrating Southern Water values and behaviours
Additional requirements specific to the role
7. Regular delivery to new starters and experienced colleagues
8. Flexibility to support both water and wastewater operational training needs
What you’ll bring to the role:
Essential
9. Experience delivering training to varied audiences
10. Strong communication and presentation skills
11. Ability to adapt training to different learning styles
12. Confidence using Microsoft Office to create training materials
13. High level of emotional intelligence and professionalism
14. Demonstrates a strong understanding of learning styles and learning needs analysis, with the ability to communicate effectively and adaptably to diverse audiences.
15. Relevant Level 3 or equivalent qualification. E.g. AET, Business Coaching
Desirable
16. Experience within water, wastewater, utilities, or operational environments
17. Experience supporting accredited or compliance‑based training schemes
18. Experience delivering both face‑to‑face and virtual learning
Progression opportunities
This role offers opportunities to develop specialist training expertise and contribute to wider learning and development initiatives across Southern Water.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation
"At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need."
Ifthis role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself ( Introduce Yourself)
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.