This is a fixed term contract until approx May 2027
About our team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the role
The Director of Digital Commercial Strategy & Enablement is a senior digital leader responsible for defining and delivering the global go‑to‑market (GTM) strategy for RX’s digital product portfolio. Sitting on the Digital Product Board, this role shapes how digital products are positioned, priced, launched, sold, adopted, and scaled across the business, ensuring strong outcomes for both customers and RX.
The Director owns the global commercial and GTM framework, spanning pricing, packaging, value propositions, and enablement across sales, marketing, and customer success. Leading a high‑performing team of four in Richmond and one offshore, the role drives consistent, scalable execution across regions and business units, capturing and rolling out best practices globally.
Working closely with Product, Sales, Marketing, Customer Success, and Business Unit leaders, the Director acts as a key connector between customer needs, commercial strategy, and product leadership—bringing a strong commercial lens to digital investment and roadmap decisions.
Responsibilities
1. Lead the global commercial strategy for RX’s digital product portfolio, ensuring effective positioning, pricing, and sales at events
2. Own and evolve the global digital pricing architecture, balancing customer value, market realities, and growth objectives
3. Lead a multi-level, international team to translate strategy into scalable commercial frameworks and go-to-market models
4. Ensure pricing, packaging, and commercial models are fit for purpose across regions and Business Units
5. Set the vision and operating model for global digital sales enablement
6. Oversee the development of sales tools, training, and materials that support confident value-based selling
7. Lead the capture, validation, and rollout of digital best practices across the organisation
8. Partner with Product, Sales, Marketing, and BU leaders as a member of the Digital Product Board
Requirements
9. Proven experience leading commercial strategy, pricing, or go-to-market models for digital or technology-led products
10. Strong people leadership experience, including leading managers and working within matrixed organisations
11. Demonstrated ability to balance commercial goals with customer needs and market constraints
12. Experience building scalable frameworks across multiple regions or business units
13. Financial and operational acumen, with the ability to interpret data and inform decision-making
14. Experience enabling sales teams through tools, training, or operating models
15. Strong stakeholder engagement skills, with the ability to influence across functions and seniority levels
16. Clear, inclusive communication skills and a collaborative leadership approach
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Generous holiday allowance with the option to buy additional days
● Health screening, eye care vouchers and private medical benefits
● Wellbeing programs
● Life assurance
● Access to a competitive contributory pension scheme
● Save As You Earn share option scheme
● Travel Season ticket loan
● Electric Vehicle Scheme
● Optional Dental Insurance
● Maternity, paternity and shared parental leave
● Employee Assistance Programme
● Access to emergency care for both the elderly and children
● RECARES days, giving you time to support the charities and causes that matter to you
● Access to employee resource groups with dedicated time to volunteer
● Access to extensive learning and development resources
● Access to employee discounts scheme via Perks at Work
About the Business