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Customer Care - Part Time - Ferndown, Ferndown
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Client:
Location:
Ferndown, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
9746d6695423
Job Views:
3
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you'll be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in the customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It's essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You'll work in a fast-paced, high-energy environment, and we're looking for someone with a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are crucial. You should be able to sustain high energy levels while working efficiently and productively. Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high-street and online brands, and more.
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