Overview
Customer Sales Manager based at Cedar View Care Centre, 1 Stanhope Road, Croydon. 37.5 hours per week. Salary £40,000 per annum plus uncapped commission.
Key Responsibilities
* Achieve set targets for resident occupancy, associated self‑pay mix and average weekly fee.
* Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
* Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
* Understand and monitor the competitor landscape to ensure the home maintains its competitive advantage and identify gaps in the local market.
* Identify potential business and marketing opportunities within the local catchment area.
* Work closely with the Home Manager and Head of Departments.
* Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
What We're Looking For
* Self‑motivated, flexible, enthusiastic.
* Works collaboratively with others, always sharing ideas and information.
* Highly organised, able to keep track and progress multiple priorities at any one time.
* Good customer service mindset.
Benefits
* Dynamic and growing organisation dedicated to providing outstanding care.
* Collaborative, diverse and inclusive environment.
* Competitive salary and comprehensive benefits package.
* Make a meaningful impact on the lives of residents and contribute to the success of the care homes.
Qualifications
* Self‑motivated, flexible, enthusiastic, works collaboratively with others, highly organised, good customer service mindset.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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