Our client is looking for a proactive and organised Residential Property Administrator to work alongside our Residential Property Department, providing administrative support to the Business Relationship Manager. This role is ideal for someone with a basic understanding of the residential sale and purchase process, strong customer service skills and the ability to manage workloads independently in a fast-paced environment. Main Responsibilities Act as the first point of contact for prospective clients, handling inbound calls professionally and confidently Speak with clients to understand their needs and provide initial guidance on residential property legal services Prepare and provide accurate quotes for sales and purchases Follow up with prospective clients to maximise conversion from lead to instruction Communicate with clients via phone, email and web enquiries Complete internal forms and maintain accurate tracking of data Provide general administrative support to the Residential Property Department Ensure a high level of attention to detail in all work Work in accordance with the Health and Safety at Work Act Undertake any other reasonable duties as requested by the Firm About You Basic understanding of the residential sale and purchase process Strong interpersonal and communication skills Confident speaking with clients over the phone Proactive, self-motivated and comfortable working independently Able to prioritise workload effectively Customer-focused mindset with a sales and service approach Excellent organisational skills and attention to detail Benefits & Rewards Pension Scheme 26 days annual leave plus bank holidays Christmas week closure Holiday purchase scheme Bonus holiday scheme Online training courses Cycle to Work scheme Monthly fun events with prizes Apply If you are looking to build your career in Conveyancing with a leading national firm, we would love to hear from you. Apply today. INDGEMN