At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
Job Summary
We are looking for a dynamic and experienced Shop Manager to lead our retail operations. In this role, you will manage the shop's day-to-day activities, ensuring high levels of customer satisfaction, effective stock management, and meeting sales targets. If you have experience in retail management and a passion for customer service.
Job Duties
* Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
* Lead and manage the shop team, providing training, support, and motivation to achieve the best customer service.
* Develop and implement strategies to meet and exceed sales targets.
* Coordinate promotional activities, ensuring effective merchandising and staff awareness.
* Manage inventory, ensuring stock levels are maintained and that orders are placed in a timely manner.
* Ensure the highest standards of customer service are met, addressing any issues promptly and professionally.
* Oversee the cleanliness and organisation of the shop, ensuring it is always well-presented.
* Stay up to date with market trends and customer demands, adapting shop offerings accordingly.
Requirements
* Proven experience in retail management, with strong leadership skills.
* Excellent communication and interpersonal skills, with a focus on customer satisfaction.
* Ability to take initiative and make decisions that positively impact sales and customer experience.
* Strong organisational skills, with the ability to manage stock and staff effectively.
* Previous experience in a retail management role is essential.
* This role is subject to a Basic Disclosure and Barring Service (DBS) check
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.
We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
* Generous discount on holidays across our parks
* Discount on all food and beverage items on park
* Free premium eye test voucher
* Access to the Help@hand app offering health, wellbeing, and retail discounts
* Comprehensive Employee Assistance Programme
* Discounted gym memberships
* Employee referral scheme
* Sales referral scheme
* Free expert mortgage advice
* Company pension scheme
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