Customer Service & Office Administration Apprentice
We're looking for a friendly, organised person to be the face of Jock Sergison's, a trusted, independent garage serving Doncaster since 1974. Rated 4.7/5 on Google, we're the highest-rated independent garage in our area.
You'll be the first person customers speak to - on the phone, by message, or when they walk through the door. You'll manage bookings, handle payments, keep the office running smoothly and support the workshop team.
The Role
Day to day, you'll be:
· Answering phones and greeting customers
· Booking jobs and managing the workshop diary
· Creating invoices and processing payments
· Ordering parts from suppliers
· Responding to emails, WhatsApp messages and social media
· Keeping the office organised and customer areas tidy
· Basic bookkeeping and cashbook entries
· Working with our remote admin assistant on daily tasks
About You
· Friendly and professional - you enjoy talking to people
· Organised - you can juggle phone calls, bookings, and admin without getting flustered
· Good with computers - confident using email, spreadsheets and learning new systems
· Accurate with numbers - invoicing and cash handling need attention to detail
· A team player - our workshop runs on good communication
· Reliable and punctual - our customers depend on us being open and ready
No previous garage experience needed — we'll teach you everything. What matters is your attitude and willingness to learn.
What We Offer
· A recognised apprenticeship qualification (Customer Service or Business Admin Level 2/3) while earning
· A supportive, friendly working environment
· Real responsibility from day one — this isn't just a tea-making role
· A permanent position on successful completion of apprenticeship
· Monday to Friday — 8:30am to 5:00pm (no weekends)
· 20 days holiday + bank holidays
How to Apply
Send your CV and a short message about why you'd like to join us to:
Email:
Subject: Office Apprentice Application - [Your Name]
Or call for an informal chat.
Jock Sergison's Garage
Nelson Street, Hyde Park Industrial Estate, Doncaster, DN4 5AB
No agencies please.
Job Types: Full-time, Apprenticeship
Pay: From £16,640.00 per year
Work Location: In person