Be-Resourcing is excited to introduce a new opportunity for a Business Development Account Manager to join our client, a leader in the design and manufacture of advanced building control, remote monitoring, and energy management products.
Our client is looking for an experienced Business Development / Account Manager whose primary focus will be in the Refrigeration-Retail sector, but they will also cover the full product range, including applications and sales channels. The ideal candidate will have extensive experience dealing with contractors, end users, specifiers, and system integrators.
The successful candidate will report directly to the Head of Sales UK & EMEA and will participate in various organizational activities, including meetings at the Glasgow-based Head Office, sales forecasting, and customer finance issues, following all procedures and processes.
The Business Development Manager will manage a portfolio of key accounts, target new business sectors aligned with departmental strategy, and deliver client-focused solutions based on customer needs. They will also maintain a strong sales pipeline through relationship building, account management, and lead generation.
Key Responsibilities:
1. Participate in new business pitches and oversee onboarding of new clients.
2. Develop and achieve sales through direct and indirect channels.
3. Grow and develop existing clients and generate new business opportunities.
4. Act as the primary interface between the customer and relevant divisions.
5. Engage with entities and departments of major retail chains.
6. Identify and evaluate critical client needs.
7. Identify growth opportunities short and long term.
8. Present business proposals to clients.
9. Attend client meetings.
10. Forecast and monitor key account metrics.
11. Stay updated on market trends and competitor activity.
12. Serve as a point of contact for priority customers and resolve issues.
13. Gather and communicate customer requirements to departments.
14. Conduct regular Business Reviews with clients and internal teams.
15. Respond promptly to client communications and queries.
16. Network with business partners and customers.
17. Ensure accurate data entry and management within the CRM system.
18. Assist in resolving financial disputes with clients to achieve optimal outcomes.
19. Promote applicable products and services to target customers, gaining orders and specifications.
20. Define technical requirements with customers for cost-effective solutions.
21. Implement dynamic sales plans aligned with PSP, departmental, and company strategies.
22. Review customer base regularly to maintain target-reactive account balance.
23. Collaborate with internal teams across entities, marketing, and technical departments.
24. Ensure timely resolution of customer issues by appropriate owners.
25. Provide accurate information and reports to senior management and marketing.
26. Maintain customer and partner records using company tools.
27. Monitor and report on competitor activity.
28. Identify personal development needs to enhance role performance.
Working Hours and Location:
The role is based from your home location with pre-arranged travel to Glasgow Head Office and client meetings. Candidates should plan their own schedules. The role may suit someone located between Leeds and Birmingham. Typical hours are Monday to Friday, 8:30 am to 5:30 pm, subject to change based on client needs.
What’s in it for you?
* Salary: £50k-£55k (DOE), reviewed annually.
* Annual performance bonus.
* Company pension and 3x salary death-in-service benefit.
* 30 days holiday including bank holidays.
* Optional private healthcare.
* Electric company car.
* Tech & tools: Laptop, mobile, IP phone.
* £1,500 business expense float.
* Professional development opportunities.
* Supportive team environment in an innovative industry.
If this sounds like the role for you, please apply directly or get in touch for more details!
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