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Customer Service Advisor (Middlesbrough), Stockton-on-Tees
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Client:
EE
Location:
Stockton-on-Tees, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Where: Darlington
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Shifts: The department is open from 08:00am until 06:00pm, with no late evening shifts and only one weekend in three!
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or life skills built from building relationships. If so, you have transferable skills to succeed in a Payment Support role with EE.
Join our Payment Support Team in Darlington to support and guide customers during difficult times. You might help with billing queries, assist those behind on payments, or other needs. With training, you'll become the expert they need, delivering personal, brilliant service.
We understand life is dynamic, and this role offers flexibility. We’ll support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video, 24/7, fully funded for you and your immediate family.
* Market-leading paid carer’s leave, up to 2 weeks for those caring for family or friends.
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for career development and growth.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance.
Join a great team with supportive culture and tailored training to build a lasting career. What are you waiting for?
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