Customer Service Representative Location: Staveley, Chesterfield Salary: £26,000 – £30,000 per annum, dependent on experience Contract Type: Full-time, Permanent Working Hours: Monday to Friday, 8:30am to 5:00pm. One to two Saturdays per month, 8:30am to 2:00pm (paid at time and a half) Francesca’s Recruitment Ltd is currently recruiting for a Customer Service Representative on behalf of a well-established business based in Staveley, Chesterfield. This is a customer-facing role requiring a professional, well-presented individual with strong communication and sales skills. The successful candidate will be confident engaging with both trade and public customers, providing product advice, processing orders, and contributing to a positive in-store experience. Key Responsibilities: * Serve as the first point of contact for walk-in customers, providing product guidance and support * Process orders and payments accurately using the till system * Handle telephone and email enquiries in a professional manner * Recommend additional products to increase sales where appropriate * Liaise with suppliers to obtain product details, pricing, and availability * Maintain relationships with key account customers * Assist with stock management, documentation, and occasional trade events Candidate Requirements: * Previous experience in customer service and sales * Excellent communication and interpersonal skills * Professional appearance and confident manner * Ability to work independently and as part of a team * Interest in campervans or motorhomes is advantageous but not essential * Strong organisational skills and attention to detail This role would particularly suit candidates from customer-facing retail environments, the motor trade, caravan and leisure industries, or similar sectors where product knowledge and customer interaction are key. Benefits: * Competitive salary based on experience * Paid overtime for Saturdays and additional events * Free onsite parking * Supportive working environment with full training provided