Join to apply for the Front of House Coordinator role at Universities Superannuation Scheme (Ltd)
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Join to apply for the Front of House Coordinator role at Universities Superannuation Scheme (Ltd)
When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.
About the role
In your role as Front of House co-ordinator you will make a meaningful and valued contribution from the outset.
This role will provide a great opportunity to provide support in ensuring the smooth operation of building services, maintenance, workplace management and all Front of house services are delivered.
This role involves overseeing contractors, ensuring compliance with health and safety regulations, and maintaining high standards for the working environment.
What you will be doing
As a trusted part of the Finance you will be responsible for:
* Main point of contact for Front of House
* Greet and welcome visitors, ensuring a high-quality visitor experience
* Operate Liverpool switchboard and direct calls
* Maintain meeting rooms and visitor areas
* Order catering and assist with staff events
* Supervise housekeeper and ensure cleaning standards
* Oversee joiner/leaver process and Day 1 inductions
* Share office updates with staff
* Coordinate with vendors/contractors for repairs and inspections
About you
We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.
To be successful in the role you will have:
* Experience in a front of house role in a corporate office
* Excellent customer support focus with a desire to deliver a high-quality service
* Self-motivated and highly professional with ability to lead and take ownership and responsibility
* Good knowledge of health & safety regulations and compliance
* Strong organisational and multitasking abilities.
* Excellent communication and stakeholder management skills.
* Proficiency in Microsoft Office and facilities management software.
At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others.
We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team.
Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits!
How we will reward you
* Generous annual leave package
* Access to a high quality pension scheme provided through Universities Superannuation Scheme
* Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
* Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
* Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
* Learning and development opportunities to develop your skills, knowledge and talent
* Employee Volunteer Day’s to support the communities where you work and live
* Cycle to Work Scheme
Our culture and values
Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves.
Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:
* Integrity
About us
Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK.
We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023). To find out more, please visit https://www.uss.co.uk
USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent.
We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting resourcing@uss.co.uk.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Contract
Job function
* Job function
Customer Service and Administrative
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