Profit and Asset Protection Assistant Security Manager
Responsible To: Profit and Asset Protection Manager
Department: Profit and Asset Protection
Location: Kingsway DC & Bury Head Office
Key Duties/Responsibilities
* Making sure our people, sites and assets remain secure and protected at all times.
* Managing all shift scheduling and resourcing to make sure the right people are in place and teams are running efficiently.
* Overseeing the security supervisors to ensure they understand ‘what good looks like’ when managing their teams, completing task rotations, return to work interviews and keeping on top of training.
* Driving Security Policies and Standard Operating Procedures to the highest of standards across the site and holding security supervisors accountable, as part of our safety and security culture framework.
* Monitoring team and individual performance against agreed KPIs, maintaining accurate shift data, escalating issues where necessary, and supporting the Site Security Manager in identifying improvement areas.
* Acting as a trusted escalation point, demonstrating professionalism while representing the Profit and Asset Protection function and the JD brand.
* Proactively identifying risks relating to security and stock loss, implementing initiatives to mitigate and eliminate them.
* Reviewing and investigating security incidents to identify trends and root causes.
* Conducting site audits and developing actionable plans, effectively managing stakeholder engagement.
* Ensuring all security systems, including CCTV, are operated and maintained in line with current policies and procedures.
* Providing first‑line support to supervisors, leading investigations into conduct, grievance, and security incidents, ensuring evidence is gathered and assessed objectively.
* Producing clear, structured investigation reports with well‑defined findings and recommendations.
* Liaising with People Relations and the Site Security Manager on complex or sensitive cases, ensuring confidentiality and timely resolution.
* Supporting the Site Security Manager with ad‑hoc responsibilities and providing cover in their absence.
Skills/Experience/Knowledge Needed
* Essential: Demonstrable strength and experience in people management, motivating, developing and holding teams to account.
* Excellent scheduling and resource management skills.
* Available to attend multiple sites when needed.
* Strong investigative skills with experience conducting workplace or security investigations, with the ability to remain objective, gather evidence and produce clear findings.
* Confident communicator with strong written and verbal communication skills and proficiency with Microsoft packages.
* Technical confidence with managing security equipment.
* Desirable: Experience in a distribution, logistics or corporate environment.
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