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Position Description
Creates and revises complex technical documentation to support the marketing, operation, repair, and maintenance of company products. Ensures documents conform to company and government standards and specifications and usage principles. Creates and revises technical documentation using state-of-the-art publishing software technology including product descriptions, detailed functional descriptions, operating procedures, fault isolation, maintenance and repair procedures, illustrated parts breakdown (IPB). Ensures compliance with customer requirements, government specifications, engineering standards, and usage principles.
Skills Required
* XML Authoring Tool Experience (e.g. Arbortext Epic Editor and Oxygen software)
* MS Office Tools/Suite (Word, Excel, PowerPoint required; Access a plus)
* Adobe Acrobat Professional PDF Software – proficient for use of illustration markups; or use of a similar PDF (electronic) markup tool
* Mechanical/Electrical/Operator Tech Writer Experience/Knowledge Required, in the defense industry
* Validation/Verification, on-vehicle experience a plus
* Content Management System (CMS) experience a plus
* Customer Interaction/Customer Service skills required (some positions involve direct customer interface representing BAE Systems)
* Ability to work with a diverse team in several physical locations
* Knowledge of Interactive Electronic Technical Manual (IETM) functionality, development processes, and markup is Familiarity with relevant military and commercial standards
Additional Skills
* Working knowledge of hydraulics, mechanics, electronics, and system operations to write technical documentation.
* Working knowledge of state-of-the-art publication/page production software and Interactive Electronic Technical Manual (IETM) functionality and development processes.
* Ability to understand complex engineering designs, analyze and interpret engineering drawings and terminology, and translate into understandable for non-engineers.
* Ability to create and revise complex technical documentation, effectively answer customer questions and concerns related to company equipment and systems, engage in problem solving discussions with cross-functional team members, provide guidance to cross-functional team members, and ensure documentation is produced on time and within budget.
* Ability to concentrate, attention to detail, and command of the English.
Experience Required
Defense Industry Experience. Bachelor's Degree in a relevant technical discipline; or an equivalent combination of education and experience, plus 5 additional years of relevant experience.
Education Required
Bachelor's Degree in a relevant technical discipline; or an equivalent combination of education and experience, plus 5 additional years of relevant experience.
Company Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing.
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