Receptionist
Location: Stevenage, SG1 2DA
Hours of work: 20
Contract Type: Fixed Term Contract
We are seeking an enthusiastic and professional Receptionist (Support Services) to be the welcoming face of our organisation.
Job Description
As our Support Services Receptionist, you will ensure every visitor, caller, and colleague receives a warm, efficient, and professional service.
This is a varied role that combines front-of-house reception duties, post room management, and support for our central service desk.
Key Responsibilities
Be the first point of contact for all visitors and callers, providing a friendly and professional welcome.
Manage incoming calls, resolve queries where possible, and ensure accurate messages and follow-ups.
Oversee visitor sign-in processes, maintain reception presentation, and manage office supplies.
Organise meeting rooms and ensure they are ready for the next event.
Support building operations, ensuring security, safety, compliance, and contractor management.
Process and distribute incoming and outgoing post.
Assist the Workplace Manager in delivering operational services to agreed standards.
Professional and Personal Competencies/Qualifications
Excellent written and verbal communication skills.
Excellent customer service and relationship-building abilities.
Planning, organising and problem solving skills.
Ability to work effectively in a busy environment with multiple priorities.
Diplomatic and professional, even under pressure.
Experience in a similar role
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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