Come and join our thriving St Michael’s Hospice Retail Team, making a difference every day for a much loved local charity! This is an exciting time to join St Michael’s as a Shop Manager in the town of Ludlow. The exciting new store, which is going to be another of our very successful Home and Living Stores, is set to open February 2026. Under the support of experienced and knowledgeable area managers, we are looking for an enthusiastic individual to maximise sales and building a rapport with customers, staff and volunteers. If you’re an experienced retail manager, with experience of working to budgets with a good knowledge of Health and Safety and Trading Standards, or someone with great transferable skills and enthusiasm then get in touch. A creative flair for attractive displays and a dedication to excellent customer service are fundamental. You will need good IT skills and an ability to embrace new technology, as well as being friendly and approachable.
If you’re committed to great leadership, have a passion for working with pre-loved goods and enjoy working with the public, we’d love to hear from you. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity. 37.5 hours (to include Saturday and Sunday working).
A full driving licence with use of a car is recommended to access each retail location and attend meetings.
Interviews are being held on the 26th of November at our Whitestone Superstore (HR1 3SE) for those who are successful in being put through to the interview stage.
What you can expect from us
As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.
* Competitive salary and benefits package
* Superb working environment and facilities
* Generous study leave allowance
* Discounts with local suppliers
* Individualised training needs analysis
* Advanced communication skills training
* Employee counselling service
* Free on-site parking
* Competitively priced meals and beverages
* Free tea, coffee and chilled water
* Friendly, welcoming work environment
* 30 days annual leave, plus bank holidays
To find out more, of if you need help with your application, contact our recruitment team
Hours:
Full Time | 37.5 hours per week
Location:
St Michael's Hospice Ludlow Business Park Ludlow SY8 1XF United Kingdom
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