Finance and Payments Advisor
+6 months +
+on site in Newcastle
+Inside IR35
+£16 - 20 ph
Skills:
+Customer service experience within Banking Industry
+Complaints handling experience
+Book keeping experience would be advantageous
+Ability to update databases
Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. We provide support to customers and colleagues, contacting us with financial enquiries and requests about their loan account. We also provide support to our client's loan product finance team.
We are looking for colleagues to join our team of Finance & Processing Advisors putting our customers at the heart of everything we do every day. Is that you?
Do you have a passion for helping make things simple and easy for customers?
Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas?
Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time?
Then this is a role you will be interested in.
What are we looking for in our Finance and Processing Advisors?
Sociable, helpful and eager to provide excellent service to customers.
A good eye for detail, ensuring customer records are kept up to date and are accurate.
Able to work in a fast-paced environment, ensuring defined processes are...