Sales Person POSITION:Store positionreporting to the 2IC/MIT and Store Manager. DEPARTMENT: Electrical. JOB OVERVIEW: The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop. GENERAL Complete every step of the sale thoroughly as per the relevant training program for your division. Complete the transactions through POS. Prepare merchandise for delivery. Offer customers a carry-out service at the completion of transactions for large items. Assist in the movement of floor stock and floor relays. Handle store merchandising duties and assist with the organisation of various in-store promotions. Use the tools and technology proficiently that is available to you at store level. Process Online Sales Orders, maintain awareness of the Click and Collect areas and be familiar with online returns procedure. Be open and accepting of necessary change, learning and innovation; change behavioural style or method of approach when necessary to achieve a goal. Ensure that you are familiar with all computer systems. Comply with strategies and company policies to prevent theft and shrinkage from company shops, including prevention of theft by colleagues and customers. Be highly motivated to succeed and driven at all times. Complete all necessary tasks and fulfil all commitments made to your team, colleagues, and General Manager on time and without supervision. Maintain a professional and friendly environment with customers, colleagues and supervisors. Stay up to date about company performance-related remuneration policies and procedures. Ensure after sales customer support is provided face to face, via telephone and email with consistency. Be prepared to go the extra mile, exceed expectations and impress our customers,