Location: Flexible hybrid working style with three days in the London Marylebone office
Contract Type: 6 Months Fixed-term contract
The role
The Associate Specialist, VM & Creative is responsible for the end-to-end coordination and delivery of visual merchandising and retail communication assets across the BRIS cluster. This role ensures campaigns and VM updates are executed accurately and on time across all stores and partners, managing the full process from briefing and artwork approval through to production, distribution, and in-store implementation.
What to expect from the role
Campaign & Promotional Delivery
* Own and coordinate the end-to-end delivery of campaign and promotional VM assets, including planning, briefing, artwork review, coding, production, and distribution.
* Translate campaign requirements into clear executional outputs across in‑store graphics and digital touchpoints.
* Develop detailed briefs (using standardised templates) for internal graphic teams and external suppliers, ensuring all required formats, quantities, and specifications are captured.
* Manage artwork workflows, including version control, feedback rounds, approvals, and final sign‑off readiness for print.
* Review artwork proofs against global control sets and campaign guidelines, ensuring consistency and accuracy before production.
* Create and maintain detailed distribution files, including artwork codes, store lists, quantities, and delivery instructions.
* Track campaign timelines closely, ensuring all milestones are met and flagging risks where required.
* Conduct regular store visits to ensure campaign execution meets brand standards and identify opportunities for improvement.
Creative Asset & Local Adaptation
* Manage the localisation of global creative assets, ensuring they are relevant for the UK & ROI market while maintaining brand integrity.
* Coordinate with global teams on asset changes, amends, and additional requests, ensuring timely approvals.
* Confidently use Adobe Creative Suite (InDesign / Photoshop) to make minor adaptations, resizing, and updates to VM assets where required.
* Support the creation of VM readiness packs, ensuring they are clear, structured, and easy for store teams to follow.
Always On VM Management
* Manage and coordinate updates to permanent VM assets, including talkers, cab blockers, niches, and large‑format graphics.
* Track all updates within allocation documents and asset trackers, ensuring accuracy and compliance with global usage rights.
* Coordinate resizing, proofing, and reprints with suppliers, ensuring consistency across store formats.
* Maintain accurate documentation of store zoning and permanent VM placements, ensuring updates are clearly communicated to stores.
Digital Screen Content
* Coordinate the delivery of in‑store digital content, including briefing, resizing, scheduling, and uploads with external partners.
* Ensure content zoning aligns with store layouts and campaign priorities.
* Liaise with digital providers to ensure timely uploads, correct formatting, and consistency across all stores.
Vendor & Budget Management
* Liaise with suppliers to obtain quotes, confirm specifications, and manage production timelines.
* Raise and manage purchase orders (POs) in Basware, ensuring alignment with approved budgets and correct coding.
* Track spend against campaign budgets and flag any variances or risks.
* Monitor supplier performance, ensuring quality, accuracy, and delivery timelines are met.
Qualifications
* First‑hand experience in Visual Merchandising, Retail Marketing, Retail Communications, or a similar role.
* Strong experience managing campaign implementation from briefing through to store execution.
* Experience working with suppliers, print production, and asset management.
* Highly organised with strong attention to detail and ability to manage multiple deadlines.
* Strong communication and stakeholder management skills, with confidence working cross‑functionally.
* Proficient in Microsoft Office (Excel essential) and confident using Adobe Creative Suite (InDesign / Photoshop) to make minor updates and amendments to VM assets.
Desired Skills
* Creative and commercially aware, with a strong visual eye.
* Detail‑driven with a strong focus on execution quality.
* Proactive and solutions‑focused, taking ownership and accountability for delivery.
* Comfortable working in a fast‑paced, cross‑functional environment.
* Passionate about delivering strong in‑store execution and elevating brand consistency.
What We Offer
* Career Development & Growth: Tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
* Competitive Salary & Regular Reviews: Regular opportunities to review your progress and success.
* Generous Bonus Scheme: Opportunities to earn performance‑related bonuses.
* Hybrid Working Flexibility: Three office days and two work‑from‑home days between Monday and Thursday.
* Early Finish Fridays: Finish work at 3 PM every Friday.
* Private Healthcare: Access to private healthcare to support your wellbeing.
* Employee Discounts & Perks: 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
* Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate you.
* Wellness Hub & Support: Wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.
* Recognition & Celebrations: A recognition programme and regular celebrations to share and appreciate successes.
EEO Statement
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‑related elements such as a photo, marital status, and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.*
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