Department: Front of House
Location: Chester
Compensation: £16,380 / year
Description
Receptionist | Part Time
£16,380
Chester
We are looking to recruit a part time front of house receptionists to work in an office building, as part of a job share team. You should be confident and provide a warm welcome to all visitors, ensuring a high level of customer service is always delivered.
The role is based in a prestigious office building in central Chester, close to Chester mainline station.
Salary - £16,380
Hours - 8am – 6pm working every Monday, Tuesday and alternate Wednesdays.
Flexibility is required to provide cover for holidays and sickness.
Key Responsibilities
Reception
* Taking ownership of the reception area and ensuring it always looks pristine and welcoming
* Meeting, greeting and registering all visitors to the building
* Managing deliveries, including couriers and post
* Develop a good understanding of the local area and update a local amenities information file
Building management
* Managing and reporting any maintenance or building issues
* Managing contractors visiting the building to undertake regular maintenance or specific repairs
* Producing a weekly update report for key stakeholders
* Supporting the Building Manager with any additional administration tasks
Tenant engagement
* Research, develop and deliver pop ups / small events – aimed at delivering a community vibe to increase enjoyment during the working day.
* Work collaboratively with your job share to produce a monthly newsletter
Skills, Knowledge and Expertise
* Personable, with a confident manner and able to deliver impeccable customer service
* Proactive and self-motivated
* Excellent written and verbal communication skills
* Competent using Microsoft Office and willing to learn in house systems and processes
* Enjoy working independently as part of the reception job share
* Proven experience in a front of house reception role or customer service, marketing or sales environment
Benefits
* Free parking at the building
* Contributory Pension Scheme
* Life Assurance
* Wellness scheme, including a 24-hour confidential helpline and online GP
* LAH Training Academy
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