The role
is mostly desk-based but there are hands-on activities that you are likely to perform, such as preparing sample orders for our prospective customers.
A people-person, you will be crucial in organising the warehouse, communicating with customers, and generating invoices and associated admin. You will enjoy interacting with a small team, working closely with sales
Your role will essentially be the following:
1. Oversee stock management, inventory control, and access to the warehouse. Ensure the warehouse is organized and efficient.
2. Picking, packing and shipping parcels.
3. Manage office tasks, filing, and using NetSuite for various administrative functions.
4. Building Customer relationship and customer enquiries
5. Invoicing customers
6. Liaising with couriers and customers around delivery
Skills & requirements
7. A-levels essential. Degree preferred.
8. Proven warehouse experience (not essential)
9. Driver’s licence
10. Forklift Driver’s licence (not essential)
11. Track record of excellent customer service
12. Strong phone presence
13. Excellent verbal and written communications skills
14. Proficient in Xcel, PPT and Word
15. Strong ability to multitask, prioritise, and manage time effectively
16. Strong listening skills
17. Self-starter and able to manage own workload
18. Strong numeracy skills
Attributes
19. Ability to connect and communicate with people
20. Resilient
21. Physically able to carry boxes up to 15kg
22. Ability to stay calm when customers are stressed or upset