Hospitality Manager – Matchdays – Nottingham Forest Football Club
Role based at Nottingham Forest Football Club for the 2025/26 Football Season. This is a fast-paced catering facility role with opportunities to work on matchdays and non-matchdays.
Role Responsibilities
* Ensure allocated Hospitality room is set prior to guests arriving
* Ensure an in-depth staff briefing prior to service
* Deliver exceptional service to guests and manage staff
* Adhere to Food Safety and Health & Safety procedures
* Complete relevant documentation as required by the company
* Report staff potential to the fixed Hospitality management team to aid progression
* Assist guests with queries, resolve issues, and maintain high service standards
* Lead and motivate a team, driving a great guest experience
* Opening and closing procedures of the allocated Hospitality area
* Adhere to Food Allergens procedures and licensing laws
* Remain flexible to changes and work in different rooms as required
* Ensure staff follow company policies while fulfilling their roles
The Ideal Candidate
* Experience in a Hospitality, bar or catering venue
* Team player and confident in managing staff
* Quick learner
* Good attention to detail
* Passionate about delivering exceptional service and memorable experiences
* Excellent verbal communication skills
* Proactive and thrives in a fast-paced environment
Package Description
Hospitality Manager – Matchdays – £18.10 per hour
Flexible working – Match Days and Non-Match Days (C&E Events), including evening & weekend shifts
About The Company
Sodexo Live! – We’re Experience Makers. We’re go-getters, fanatic foodies, and community pillars. Build a career where every day is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. We’ll give you what you need to thrive.
We belong to a team that feels like family, act with purpose, and be inclusive. Thrive in your career while being able to be live in the moment creating exceptional memories. We’re part of Sodexo which provides catering, facilities management, and related services globally.
Seniority level
* Mid-Senior level
Employment type
* Temporary
Job function
* Management and Manufacturing
Industries
* Facilities Services
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